Hyster enjoys a wonderful relationship with most of its clients due its focus on producing total client satisfaction through its world class manufacturing. Our goal is to anticipate the needs of all our clients as well as address them with lift trucks which deliver the reliability, the value and the performance that they require.
Hyster fully believes in starting with the customer. The company conducts yearly focus groups and provides on-going voice of customer research that is conducted both online as well as in the field. We have over 400 design engineers to translate that input into smart designs by applying our thorough review gate process. Virtual prototype builds and advanced tools help ensure the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machinery are subjected to virtual, physical and environmental tests, so as to ensure the lowest cost of ownership and total reliability. Not only do we test against our own standards, but we are continually testing against the competition's products too. Our final tests happen in real-world customer applications in order to make sure that our products have met our strict standards.
Demand-Flow Manufacturing Which is Lean and Smart
Our world-class manufacturing at Hyster is driven by Demand Flow Technology or DFT. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total customer satisfaction and flawless quality 100 percent of the time, all the time.
Total Quality Each Time
Hyster uses an integrated MES or Manufacturing Execution System to initiate quality from the start. The MES is responsible for managing production flow. The MES coordinates line activities like quality verification and part sequencing. It also uses quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in every shift. These audits really hold each and every employee accountable for consistent quality, combined with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide array of features. The corporation has remained completely committed to its key focus on safety and quality, on being innovative every time, and by providing several of the best material handling machinery on the market. These are only a few of the reasons the company has become a leader within the business.